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Contact Us
Hello! Thank you for contacting us. We will respond shortly.
Please email us at [email protected] or chat with us through our chat box feature in the right hand corner.
*Please note Auspost has notified us of up to 2 weeks delay on top of usual delivery times. Most orders will arrive within a normal time frame, but there are some that unfortunately will be caught up in the delays. We are happy to help locate your parcel – please feel free to contact us with any questions such as confirming orders have been sent. Please do not send us unkind emails about the delays as we will always help you and solve any issues 🙂
Sometimes our emails go to spam, please check there if response not received.
We are unable to process phone orders and orders emailed to us e.g., lists of threads. Please contact us if you need help using our website order form.Â
Email or messenger in right hand corner are our preferred contact methods.
0422 247 992 (contact hours are 9AM to 2PM Mon – Fri)
We are an online store only, no local pickup.
Runaway Bay, Q, 4216
AUSTRALIA